Last updated: 10th Jan 2026
At BS Payments and Technology Solutions LLP, we understand that plans may change. This Cancellation Policy explains how and when orders placed on our website can be canceled.
1. Order Cancellation by Customer
- Customers may request order cancellation only before the order has been dispatched.
- Once the order is shipped, it cannot be canceled.
- Cancellation requests must be submitted by contacting our customer support team with order details.
2. Cancellation by Company
We reserve the right to cancel an order under the following circumstances:
- Product unavailability or inventory issues
- Incorrect pricing or product information
- Incomplete or inaccurate customer details
- Suspected fraudulent or unauthorized transactions
- Delivery location not serviceable
In such cases, customers will be informed and a refund will be processed if payment has already been made.
3. Refund for Cancelled Orders
- Approved cancellations will be refunded to the original payment method.
- Refunds will be processed within 7–10 business days from the date of cancellation approval.
- Refund timelines may vary depending on the bank or payment provider.
4. Partial Cancellation
- Partial cancellation of an order may be allowed before dispatch, subject to product eligibility.
- Once any item from the order is shipped, partial cancellation will not be permitted.
5. Cancellation Request Process
To request a cancellation, please contact:
BS Payments and Technology Solutions LLP
📧 Email: [Add support email]
📍 Address: #951,24th main road,Marenahalli,J.P.Nagar 2nd phase, Bangalore,Karnataka-560078
Please include your order number and registered contact details for faster processing.
6. Policy Updates
We reserve the right to update or modify this Cancellation Policy at any time without prior notice.
Changes will be effective upon posting on this page.
7. Contact Information
For any cancellation-related questions or concerns, please contact us using the details above.